With a glimpse of different products available in the market, it can be seen that achievable IVR technologies are all limited in a way that the systems are proprietary and incompatible with competing products.
This trend makes them very expensive, hard to program, and not very flexible and smart. These systems have intricate designs and are priced exclusively for very large organizations. As a result, many companies may have had to settle for stripped-down IVR systems from providers who aren't familiar with small-business needs, and who often can't support their system after the initial sale.
Brovo breaks the proprietary IVR limits and with the use of VoiceXML technology gives you a cost-effective alternative for providing voice access services.
Some of the applications which Brovo can have in small and medium business environments follow:
- Auto Attendants
- Voicemail and unified messaging systems
- Cal center (CRM applications)
- Intelligent call routing & queuing
- Fax-Back
- Web and email interactions
- Multi-channel B2B and B2C applications
- Order status
- Entertainment Services
- VOIP messaging
- Fax on demand
- Data entry
- Surveys and polls
- Alerts and reminders
- Price/Stock inquiries
- Market research
- And many more…
Parstel has many small units (switches, PBXs, and Access Systems) which may be used in small business environments. Software solutions can easily be integrated with all our products, plus every unit is fully customizable By looking into your business, you will find many needs that can be fulfilled by Parstel. Provide us with your desired solutions and you can be sure that we will come up with the right answer.