When it comes to large enterprises and public sector, the most important feature of any applied solution is that it must be very flexible for any future business adaptation, and also highly capable of being integrated into any existing ERP, CRM… platforms already installed.
Large enterprises usually invest heavily on their Information Systems and tend to be able to cut costs over a relatively long period of time. The slightest incompatibility in the future will impose huge financial and temporal costs. Sometimes this will result in a total CRM, ERP or SCM failure, which implicates a great risk.
With the use of standards such as VoiceXML we can ensure you that total flexibility and compatibility are guaranteed throughout the product life-cycle.
Also with thirty years of prosperous background in Parstel, its obvious that we are here to stay and that you can always depend on our professional support for many years to come.
Parstel develops many high-end switches, transmitters, and access systems all capable of handling large voice and data traffics, plus a highly sophisticated ERP solution (PeBiz) and many CRM solutions (Using Brovo) have made it possible for Parstel to become a Total Solution Provider.

Some applications which Brovo has in public sector and large enterprises follow:

• Banking : Telebanking, Bill Payment, Locator
• Insurance : Claim Status, Enrollment
• Securities : Account Information, Trades, Quotes
• Government : Scheduling, Pay-by Phone, Taxpayer Services, Notifications & Reminders.
• Healthcare : Appointment Reminders, Benefit Inquiry, Claim Status, Plan Enrollment, Prescription Refill, Test Results Reporting, Surveys.
• Retail : Order Status & Processing, Accounts Payable, Store & Inventory Locator.
• Utilities : Account Information, Outage Reporting, Service Scheduling, Meter Reading.
• Travel & Hospitality : Flight Information/Schedules, Ticketing, Frequent Customer Account Information, Promotions
• And many more…